TUTTLE (he hands Sam a bunch of wires that he has detached) … but, with all the new rules and regulations … unncgh, c’mon, c’mon … they can’t get decent staff any more … so … they tend to turn a blind eye … as long as I’m careful. (he hands Sam a torch) … Mind you, if ever they could prove I’d been working on their equipment … well, that’s a different matter … up a bit with the torch, sir.
SAM Sorry. Wo
TUTTLE Couldn’t stand the pa – ah – we’re getting warm –
SAM The pace?
TUTTLE The paperwork, couldn’t stand the paperwork. (indicating the torch) Over to the left please, if you don’t mind sir. Hold it there. Yes, there’s more bits of paper in Central Services than bits of pipe – read this, fill in that, hand in the other – listen, this old system of yours could be on fire and I couldn’t even turn on the kitchen tap without filling in a 27B/6…. Bloody paperwork.
SAM (mildly) Well I suppose one has to expect a certain amount
TUTTLE Why? I came into this game for adventure – go anywhere, travel light, get in, get out, wherever there’s trouble, a man alone. Now they’ve got the whole country sectioned of and you can’t move without a form. I’m the last of a breed. Ah ha! Found it! (he holds up a small charred gadget) There’s your problem.
As they huddled around the table devouring their hotdogs, he started asking leading questions about the distribution of work orders and how they handled the 4164 last week. And you could tell the others, especially the two to the right- the ones who had to share the corner of the four sided table; the ones in the coveralls, were eager to explain to the new guy (who was obviously in plain cloths and giving them all tips on how to marinade their steak this weekend and asking for suggestions about attending is first Bama game next weekend) how well they follow the well established hierarchical system, and how they are not responsible for the breakdown in the system. How do you handle an emergency? Well, if it’s a true emergency one of them start and the other tries to finish the thought and is cut off by the guy to the left of him. If it’s a true emergency it needs to be brought to the attention of the Group Leaders and the Department Heads he says, while very carefully cutting his chili cheese dog with the plastic fork and leaning well way from it so that he doesn’t spill chili on his light khaki work shirt in front of the new assertive problem solver at the table. And that is how we operate says coveralls number one. Well, the new guy says, in a emergency situation, you should never process a work order. You should call it in to dispatch, who will pass it on to the main office, who will contact the department heads who will assign it to a group and by the time the work order comes through the problem will resolve itself. What about Roger. How is his memory? And they all look around in confusion, and he continues does he tend to forget things consistently or does he have selective memory. Because selective memory is a problem. And they really rearrange the work orders without notification? How do you keep track of them? And there is more discussion about true emergencies and the guy in the khaki shirt is not making much progress with his chili and his fries with ketchup because he is trying to hard to be careful and isn’t having much success competing with the hyper alpha new guy who obviously has control of lunch and the rest of their lives and soon the world. You have to marinade it for several hours and cook it slower. It’s the best way to do it, he says, and he glances up at the TV to catch the clip of the Ravens/Redskins on ESPN and then returns to his fries.